Customer Service
- Shipping & Delivery
- US Lower 48 States
Shipping and Handling listed for UPS Ground Service in the lower 48 states; Hawaii and Alaska is shipped by Priority Mail. For 2nd and Next Day Shipping, please call 1-800-578-5939.
Standard Shipping *
*this rate applies unless specified in product's description$ 7.99 Other Countries Alaska - Ground Shipping $ 33.00 Hawaii - Ground Shipping $ 32.00 Canada (AB, SK, BC, MB, ON, NS, PE, QC) $ 59.00 Puerto Rico $ 26.00 Philipines $ 52.00 Australia $ 84.00 Netherlands $ 35.00 United Kingdom $ 68.00 International Orders, including shipment to Canada
The customer pays all shipping, insurance and customs fees. Customer assumes responsibility for any lost shipments to countries that don`t allow us to insure shipments within their borders.International Shipping Restrictions:
- We cannot be responsible for any tariffs, customs restrictions or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.
- Do not order items that are illegal to import into your country. Laws are different in every country. It is the customer`s responsibility to check with their Customs office to see if their country permits the shipment of our products to their country. A 15% restocking fee will be applied to orders returned by customs as "illegal to import."
- If for any reason the package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. A 15% restocking fee will be applied to orders returned by customs as "unclaimed."
- The customer pays actual shipping charges
- The customer is responsible for any duties or taxes that may apply.
- We cannot be responsible for any tariffs, customs restrictions or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.
- Returns
- 90-Day Money-Back Guarantee
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We have tested this technology using E.I.V., kinesiology and other testing methods and find these Shields outperform Q-Link and EarthCalm and provide
excellent protection by balancing the body and protecting it against harmful EMF frequencies. We are so confident in our Life Energy Shields that we
provide a 90-Day Money back Guarantee! I personally wear the Life Energy Shield and suggest you and your entire Family do as well.
Rick H. Cabados – President – EarthTrade: manufacturers of Life Energy Shields.
LIFE Energy Shields will accept returns within 90 days of placing your order, subject to the following terms and conditions. If, within 90 days, you are not completely satisfied with your purchase, please contact LIFE Energy Shields for a Return Authorization (RA) number. We will not issue refunds or credits on products that have been returned without an official Return Authorization number. To report a problem or request a Return Authorization, please call 1-800-578-5939. All wholesale orders are final – we will happily allow exchanges for other models when exchanged items are in same condition as when shipped. Please contact your sales person for more information.
Unless otherwise noted, all returns may be for either a full refund (minus shipping costs), or for store credit (no shipping costs deducted), good for use at any of our HealthStores.com websites. In order to receive a refund or store credit, the merchandise must be returned by the purchaser prepaid in good condition with all original packaging. Customer is responsible for both actual outbound and return shipping and handling charges. Once we receive an authorized return, either a refund or store merchandise credit will be issued for the actual cost of product. Store credit can be used at any one of our 42 online stores. Shipping charges are not refundable. - ITEMS PURCHASED WITH STORE CREDIT - Items purchased with store merchandise credit are non returnable
ORIGINAL PACKAGING – Any product returned must be in its original packaging.
USED PROMOTIONAL GIFT – If you are returning your product, and you received a free gift with your purchase, you may return your gift if it is unused. If your gift has been used, it is non-refundable and there will be a $15.00 charge.
All merchandise must be thoroughly inspected at time of delivery before signing and accepting delivered product. If product is signed and accepted - the above return policy will apply For more information, please e-mail sarah@earthtrade.com or call us toll-free at 1-800-578-5939. - Warranty
- All LIFE Energy Shields come with a 1-year warranty.
All wholesale orders are final – we will happily allow exchanges for other models when exchanged items are in same condition as when shipped. Please contact your sales person for more information.
Policy Exceptions
